DefendIM

Instant messaging has rapidly become one of the most popular communication mechanisms utilized by both businesses and private individuals. This real-time communication can enable you to stay more in touch with your employees, customers, clients, and vendors.

DefendIM

DefendIM is an instant messaging solution that allows businesses to maintain control over their infrastructure and to guarantee data security, while still allowing communication between diverse user bases. Businesses find themselves constantly having to adapt their technology-management practices to meet today’s ever-changing communication and security demands. Not surprisingly the benefit of instant messaging comes with its own set of technology hurdles. The most commonly recognized technology challenges with any instant messaging solution are: security, client / network support, management, and regulatory compliance.

Security

As is commonly known, any traffic containing sensitive information should be encrypted when it traverses an “at-risk” network. All DefendIM client-server communication is encrypted, so use over public networks does not pose a threat to the privacy of conversations. Traffic between users of the DefendIM solution is always encrypted and secure.

External IM Network Support

The average end user will want to communicate with at least one of the popular IM networks (AIM, Google, MSN, and Yahoo). This can lead to multiple desktop clients with a higher support burden placed on the technical staff. DefendIM offers conduits (solution-based NOT client-based) to the most popular IM networks. These external connections enable your users to utilize a single client to communicate with the more popular “open” networks.

Management

MessageDefense’s main goal is to enable your highly-valued technical resources to focus on your core business. We do this be providing solutions for some of the more tedious and time consuming tasks presented to an IT organization. Whether it’s spam-filtering, web content-filtering, firewall management, or instant-messaging. Our solutions are the most cost-effective available. When our solutions are utilized, your technical resources have more time to focus on your business. Our managed solutions are simply the best available.

Regulatory Compliance

Businesses are under increasing scrutiny for regulatory compliance. These regulations (e.g. Sarbanes-Oxley, HIPAA, GLB, etc.), among other things, can require all “sensitive” communication to be encrypted (regardless of the network it is traversing) and possibly archived for compliance review. All DefendIM communications between desktop clients and DefendIM servers are encrypted to ensure your data remains private. Additionally, utilizing the archival function it is possible to save all communications for later review. Contact one of our messaging consultants for more information.